RETURN POLICY
Digital products and services are final sale. This applies to all digital products and services sold by Slate Creative Studio, including but not limited to templates, guides, strategy resources, design services, and downloadable products. Final sale items are not eligible for refund, return, or exchange unless otherwise stated in writing by Courtney Slate.
TERMS OF SERVICE
By purchasing from or using any page contained within slatecreativestudio.com, including but not limited to product, service, shop, inquiry, or contact pages, the buyer agrees to these Terms of Service, the Privacy Policy, and any other policies posted on the site.
The buyer may contact us with special requests where applicable, but no product or service includes accommodation of special requests unless explicitly stated. Any granted request is made solely at Courtney Slate’s discretion and is not guaranteed.
Check each product or service description to determine delivery time. Some products may be delivered instantly upon purchase, while other products or services require time to prepare, complete, and send.
No product sold through Slate Creative Studio includes the right to resell, redistribute, sublicense, or share the provided files, materials, or information with others. Unless otherwise stated in writing, every digital product is sold as a single user, single business license.
Have a question about your product or service? Reach out to courtney@slatecreativestudio.com. We will do our best to help directly or provide information on where help can be found. If you do not hear back within 2 to 3 business days, please follow up and check your spam folder.
PAYMENT
Payment shall be made to Courtney Slate. Client agrees to pay the amount listed for the selected product or service at the time of purchase unless otherwise agreed in writing. If payment is declined, not received, disputed without cause, or reversed, Courtney Slate reserves the right to cancel the order, pause work, revoke access to files, and withhold delivery of the product or service until payment is resolved.
TERM
Any service based project will terminate automatically upon completion by Courtney Slate of the deliverables described at the time of purchase, unless otherwise stated in a separate written agreement. Any instant download purchase terminates automatically upon completion of purchase.
If Courtney Slate determines that additional information, materials, feedback, approvals, or other action is required from the client in order to complete a service, the project timeline and delivery time will pause until the required items are received. Once those items are received, the timeline will resume.
Given the digital nature of online products and deliverables, it is the customer’s responsibility to promptly download, transfer, and back up any digital files within six months of delivery. Slate Creative Studio is not responsible for maintaining permanent access to delivered files indefinitely.
CONFIDENTIALITY
Courtney Slate will not knowingly use for personal benefit, or disclose in an unauthorized manner, any confidential information provided by the client in connection with a project. Such information will be treated as confidential and protected with reasonable care. This provision remains effective after the termination of the project.
Both Courtney Slate and the client agree that either party may record audio of meetings or calls related to the project unless otherwise agreed in writing.
REPRODUCTION OF PRODUCT
Courtney Slate retains the right to use any completed designs, project excerpts, and final deliverables for promotional purposes, including but not limited to display on websites, portfolios, social media channels, marketing materials, future publications, and competitions.
The client may not share, publish, reproduce, or distribute process materials, presentations, drafts, strategy documents, or any other materials used during the project but not included in the final deliverables.
DEFAULT
The occurrence of any of the following shall constitute a material default under this agreement:
The failure to make a required payment when due.
The insolvency or bankruptcy of either party.
The failure of either party to substantially perform any material obligation under the product or service agreement.
REMEDIES
In addition to any rights available under applicable law, if either party defaults by failing to substantially perform any provision, term, or condition of a product or service, the other party may terminate the agreement by providing written notice to the defaulting party. The notice shall describe the nature of the default with reasonable detail.
The defaulting party shall have fourteen days from the effective date of such notice to cure the default, unless otherwise waived by the party providing notice. Failure to cure the default within that time may result in automatic termination of the agreement.
LIMITATION OF LIABILITY
In no event shall Courtney Slate, Slate Creative Studio, or any of its contractors, employees, or agents be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to the use of any products or services.
The total liability for any claim related to a product or service shall not exceed the amount paid by the customer for the product or service at issue.
By purchasing or using our products or services, you agree to release and hold harmless Courtney Slate and Slate Creative Studio from claims, damages, or losses arising out of or related to your use of the product or service, except where prohibited by law.
EXITING THE PROJECT WITHOUT DEFAULT
If Courtney Slate determines at any point that a product or service cannot be completed for any reason, Courtney Slate reserves the right to cancel the order. In that case, any amount paid for undelivered work will be refunded to the original payment method at Courtney Slate’s discretion.
SEVERABILITY
If any provision of these Terms of Service is found to be invalid or unenforceable for any reason, the remaining provisions will continue in full force and effect. If a court finds that any provision is invalid or unenforceable but could be made valid by limiting it, then that provision shall be deemed to be written, construed, and enforced as so limited.
WORK PRODUCT OWNERSHIP
The client is responsible for verifying and registering any desired trademark or copyright related to the final work product. Courtney Slate is not liable for trademark disputes, copyright claims, legal fees, losses, or other costs arising from the client’s use of the work product.
The client acknowledges that it is their sole responsibility to ensure that all names, images, graphics, fonts, copy, trademarks, and any other materials used in connection with the final work product are legally available for use. Slate Creative Studio does not guarantee that any design, concept, name, or visual element is free from infringement risk.
Any final logos, designs, and creative deliverables produced by Courtney Slate represent ideas and concepts only and do not imply legal clearance, trademark availability, or copyright protection. By purchasing any product or service, the client agrees to indemnify and hold Courtney Slate harmless from any claims, damages, or expenses arising from intellectual property disputes connected to the use of the final work product.
FORCE MAJEURE
If performance of any obligation under this agreement is prevented, restricted, or interfered with by causes beyond either party’s reasonable control, including but not limited to acts of God, fire, illness, epidemic, pandemic, natural disaster, war, civil unrest, labor stoppage, internet outage, platform failure, or supplier failure, then the affected party shall be excused from such performance to the extent necessary during the period of delay.
The affected party shall use reasonable efforts to resume performance as soon as practical.
DISPUTE RESOLUTION
The parties will attempt to resolve any dispute arising out of or relating to this agreement through friendly negotiations. If the dispute is not resolved informally, the parties agree to resolve it through binding arbitration under the rules of the American Arbitration Association.
The arbitrator’s decision shall be final, and judgment may be entered in any court of competent jurisdiction. The parties agree not to initiate chargebacks, payment reversals, or similar financial disputes in place of the dispute resolution process unless specifically permitted by law or directed by the arbitrator.
If any claim relates to trademark or copyright issues involving work used by the client, the client acknowledges that they are responsible for legal verification and registration of the work product.
DELIVERABLES
The deliverables for any product or service are limited to those specifically described on the relevant sales page, product page, proposal, invoice, or agreement. Any descriptive words used to market a product or service, such as beautiful, bold, strategic, elevated, custom, or powerful, are subjective and do not constitute measurable or guaranteed deliverables.
Courtney Slate shall not be held responsible if the purchaser does not personally agree with subjective wording used in a description. Liability is limited to the objective deliverables expressly listed, such as number of pages, number of concepts, number of revisions, or file types included.
ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on the website and any written agreement signed by the parties, constitute the entire agreement between the parties. They supersede any prior oral or written agreements or understandings relating to the same subject matter.
AMENDMENT
This agreement may be modified or amended only in writing by Courtney Slate.
HOLIDAYS
If any deadline, payment date, or action date falls on a Saturday, Sunday, or federal holiday, the applicable date shall roll to the next business day.
GOVERNING LAW
This agreement shall be governed by and construed in accordance with the laws of the State of North Carolina.
REVISIONS
Revisions, refinements, or additional change requests are not included in shop products, digital products, or services unless specifically stated in the product or service description or otherwise agreed in writing.
WAIVER OF CONTRACTUAL RIGHT
The failure of either party to enforce any provision of this agreement shall not be construed as a waiver of that party’s right to later enforce that provision or any other provision.
ASSIGNMENT
Neither party may assign or transfer this agreement without the prior written consent of the other party, which shall not be unreasonably withheld.
GENERAL APPLICATION OF SITE POLICIES
All site policies, including but not limited to return policies, privacy policies, terms of service, and any additional policies posted on the website, apply to all products and services unless clearly stated otherwise. Courtney Slate reserves the right to update site policies at any time by posting revised versions on the website.
TERMS OF USE
Last updated March 6, 2026
AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Courtney Slate, doing business as Slate Creative Studio, concerning your access to and use of the slatecreativestudio.com website and any related media channels, mobile website, products, services, content, forms, downloads, or offerings connected to the site.
By accessing the site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with all of these terms, you are prohibited from using the site and must discontinue use immediately.
We reserve the right to make changes or modifications to these Terms of Use at any time and for any reason. We will update the last updated date when changes are made. Your continued use of the site after any changes are posted constitutes your acceptance of those revised terms.
The information provided on the site is not intended for distribution to or use by any person or entity in any jurisdiction where such use would be contrary to law or regulation.
The site is not tailored to comply with industry specific regulations such as HIPAA, FISMA, or GLBA. If your use of the site would subject it to those regulations, you may not use the site in that manner.
The site is intended for users who are at least 13 years of age. If you are under 18, you may use the site only with the involvement of a parent or guardian.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the site and all content on the site, including but not limited to text, graphics, logos, images, downloads, website copy, branding, design elements, layout, and other materials, are the proprietary property of Courtney Slate or are used with permission and are protected by applicable intellectual property laws.
You are granted a limited license to access and use the site for personal, non commercial use only. No part of the site or its content may be copied, reproduced, republished, uploaded, posted, displayed, distributed, sold, licensed, or otherwise exploited for any commercial purpose without prior written permission.
USER REPRESENTATIONS
By using the site, you represent and warrant that you have the legal capacity to agree to these Terms of Use, that you will not use the site for any unlawful purpose, and that your use of the site will not violate any applicable law or regulation.
You also agree not to access the site using automated or non human means, including bots, scripts, scrapers, or similar methods, unless expressly authorized.
PROHIBITED ACTIVITIES
You may not use the site for any purpose other than the purpose for which it is made available. Prohibited activity includes, but is not limited to, unauthorized copying of content, attempting to interfere with the site’s security features, transmitting harmful code, scraping site content, sending spam, impersonating another person, using the site to harass others, or using site materials for competing commercial purposes without permission.
THIRD PARTY WEBSITES AND CONTENT
The site may contain links to third party websites or content. We do not control, monitor, or endorse third party websites and are not responsible for their accuracy, content, privacy practices, or policies. Your use of third party websites is at your own risk.
SITE MANAGEMENT
We reserve the right, but not the obligation, to monitor the site for violations of these Terms of Use and to take appropriate legal action or restrict access to the site if a user violates these terms or applicable law.
PRIVACY POLICY
We care about data privacy and security. By using the site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use by reference.
TERM AND TERMINATION
These Terms of Use remain in effect while you use the site. We reserve the right to deny access to and use of the site, in our sole discretion and without notice, for any reason including breach of these terms or applicable law.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, suspend, or discontinue any part of the site at any time without notice. We are not liable for any loss, damage, or inconvenience caused by any interruption, downtime, or discontinuance of the site.
CORRECTIONS
There may be information on the site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any such errors and to update information at any time without prior notice.
DISCLAIMER
The site and all products, services, and content are provided on an as is and as available basis. Your use of the site and our offerings is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant that the site will be uninterrupted, error free, secure, or free from viruses or other harmful components, or that any results from using the site or our services will meet your expectations.
LIMITATIONS OF LIABILITY
In no event will Courtney Slate or Slate Creative Studio be liable to you or any third party for any indirect, consequential, incidental, special, or punitive damages arising from your use of the site, products, or services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to the site, products, or services shall not exceed the amount paid by you to us during the six month period prior to the event giving rise to the claim.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Courtney Slate and Slate Creative Studio from and against any loss, damage, liability, claim, demand, or expense, including reasonable attorneys’ fees, arising out of your use of the site, your breach of these Terms of Use, your violation of any law, or your infringement of any rights of a third party.
USER DATA
We may maintain certain data that you transmit to the site for purposes of managing site performance and providing services. While we perform routine backups where appropriate, you are solely responsible for any data you transmit and for maintaining your own records and backups where needed.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the site, sending emails, and completing online forms constitute electronic communications. You consent to receive communications from us electronically and agree that such communications satisfy any legal requirement that they be in writing.
You also agree to the use of electronic signatures, contracts, records, and notices in connection with purchases, inquiries, and services.
GOVERNING LAW
These Terms of Use and your use of the site are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
DISPUTE RESOLUTION
The parties agree to first attempt to resolve disputes informally through good faith negotiations for at least thirty days before initiating arbitration.
If a dispute cannot be resolved informally, it shall be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration shall take place in North Carolina unless otherwise required by law.
If any part of this dispute resolution provision is found unenforceable, the remaining portions shall still apply to the fullest extent permitted by law.
MISCELLANEOUS
These Terms of Use and any policies posted on the site constitute the entire agreement between you and us regarding use of the site. Our failure to enforce any right or provision shall not operate as a waiver of that right or provision.
If any provision of these Terms of Use is found unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
CONTACT US
To resolve a complaint regarding the site or to request further information, please contact:
Courtney Slate